REDUCING CUSTOMERS UNAUTHORIZED DEDUCTIONS
WINNING THROUGH INTIMIDATION AND LEGAL MUMBO-JUMBO

Many creditors lose as much from customers' unauthorized deductions as they do from actual customer defaults. This program discusses how a creditor can use the law to reduce these unauthorized deductions and chargebacks.

The presentation includes a review of the law covering unauthorized deductions and suggestions for using the law to gain the legal and psychological advantage over customers who claim unauthorized deductions.

Each attendee receives a detailed handout of the materials to be covered in the program.